Latest News

CQC Report April 2017

NEW TELEPHONE SYSTEM INSTALLATION

 We are currently having a new telephone system installed. There may be a short period of time when there is no live telephone lines in or out of the practice during the afternoon of WEDNESDAY 26TH OCTOBER.

If you are trying to contact the practice and find that your call is not getting through, please try again later. If very urgent please dial 111 and in case of emergency dial 999.

The practice is open as usual during this telephone change over. Please bear with us if there are teething problems over the coming days.

 

 

CQC Inspection Report 2016

The practice was rated as Good overall. We received positive feedback from the inspectors on the day of the visit, particularly around our open and transparent approach to incidents and complaints, commitment to offer a high standard of customer service to patients and positive feedback from the members of our patient participation group who were interviewed on the inspection day.

It was noted that all patient comment cards which had been completed were positive. Our staff had worked extremely hard in preparation of our inspection and we are very pleased with the result. We continue to strive to make improvements in all areas of the patient journey and care provided by Penshurst Gardens Surgery and we look forward to patients supporting us with this during the current financial constraints we are working within, both in primary care and the NHS overall.

Please click here to view our the full CQC Inspection Report

June 2016 Patient Newsletter now available

June 2016 Patient Newsletter is now available. Go to General information and click on Newsletters

GP Mean Earnings

All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice of Penshurst Gardens in the last financial year was £58,013 before tax and National Insurance.

This was for 1 full time, 3 part time GPs who worked in the practice for more than six months. 

Named GP

All Patients are allocated a named GP. 

Please check with reception if you are not sure who you are registered with.

This does not affect which GP you see when visiting the practice, all GP's are available to all patients 

We are changing our Extended Hours opening to 7am - 8am Wednesdays and Fridays

In response to patient feedback, we will be changing our extended hours 'Commuter Clinics' to Wednesdays 7am - 8am and Fridays 7am - 8am.

This will take effect from WB 7th March 2016.

Our usual opening will be 8am - 6.30pm Monday - Friday.

As part of working with West Barnet Federation we will contiue to host a surgery here on Monday evenings 5pm - 8pm, which is a temporary arrangement to help with seasonal demand. 

Are You An Inhaler User?

Are you a regular Inhaler? Please book your Asthma Review

An appointment with a doctor is 10 minutes

An appointment with a doctor is for 10 Minutes